88fb3 Privacy Policy

1. Introduction

88fb3 ("we", "us", or "the Operator") is committed to protecting the privacy and personal data of everyone who uses the 88fb3 platform ("the Platform"). This Privacy Policy explains what personal data we collect, why we collect it, how we use and store it, with whom we may share it, and what rights you have in relation to it. This Policy applies to all players, visitors, and users of the Platform, regardless of how they access it — whether via web browser, mobile application, or any other means.

By registering for an account, accessing, or using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you must not use the Platform. We encourage you to read this Policy in full before registering. Questions about this Policy may be directed to [email protected] at any time.

2. Information We Collect

We collect personal data in three primary ways: information you provide to us directly, information generated through your use of the Platform, and information received from third parties in connection with your account. The categories of data we collect are detailed below.

Information You Provide Directly

• Registration data: full legal name, date of birth, email address, mobile phone number, and residential address.
• Identity verification documents submitted during the KYC process, including copies of your Bangladesh National Identity Card (NID), passport, or driving licence.
• Payment information: mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account details, and card information where applicable. We do not store full card numbers — these are handled by our PCI-compliant payment processor.
• Communications: messages sent to our customer support team, survey responses, and feedback you voluntarily provide.
• Responsible gaming tool settings: deposit limits, session time limits, self-exclusion requests, and reality check configurations.

Information Generated by Your Use of the Platform

• Technical data: IP address, device type and model, operating system, browser type and version, screen resolution, and connection type.
• Usage data: pages visited, features accessed, games played, bets placed, time spent on each game or section, and click-path data.
• Transaction history: deposit and withdrawal records, bonus claims, and betting history, including timestamps and amounts in Bangladeshi Taka (৳).
• Session data: login timestamps, session duration, and logout timestamps used to enforce responsible gaming session limits.

Information Received from Third Parties

• Identity verification results from third-party KYC and anti-fraud service providers used to confirm your identity and detect fraudulent account activity.
• Payment confirmation data from our payment processing partners (bKash, Nagad, Rocket, Upay, and banking providers), including transaction reference numbers and confirmation statuses.
• Fraud prevention data from industry-standard anti-money laundering (AML) screening databases, used to comply with applicable financial crime prevention obligations.

3. How We Use Your Information

88fb3 uses your personal data only for the purposes described in this Policy. We do not use your data for purposes incompatible with those for which it was collected. The table below summarises our primary processing purposes and the corresponding legal basis for each.

4. Legal Basis for Processing

Wherever 88fb3 processes your personal data, we do so on one or more of the following legal grounds:

• Contractual necessity: processing is necessary for us to perform our obligations to you under our Terms & Conditions, such as operating your account, processing payments, and providing access to games.
• Legal obligation: processing is required for us to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and reporting obligations to competent authorities.
• Legitimate interests: processing is necessary for our legitimate business interests (such as fraud prevention, Platform security, and improving our services), provided those interests are not overridden by your rights and freedoms.
• Consent: where we rely on your consent (for example, to send you marketing communications), you have the right to withdraw that consent at any time by contacting us at [email protected] or updating your marketing preferences in your account settings.

5. Sharing Your Information

88fb3 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We share your data only in the following circumstances, and only to the extent necessary for the stated purpose:

• Payment processors and mobile banking operators (bKash, Nagad, Rocket, Upay, and partner banks) — solely to process your deposit and withdrawal transactions.
• Identity verification and KYC service providers — to verify your identity, screen against sanctions lists, and fulfil our AML compliance obligations. These providers are contractually bound to process your data solely for verification purposes.
• Game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and similar studios) — limited technical data (session tokens, player IDs) is shared to authenticate and log your game sessions. No personally identifiable information beyond a pseudonymous player ID is shared with game studios.
• Competent authorities and law enforcement — where we are legally required to disclose your personal data in response to a court order, government request, or to report suspicious financial activity under applicable AML regulations.

All third-party service providers who process personal data on behalf of 88fb3 are required to enter into data processing agreements with us. These agreements ensure that your data is processed only on our documented instructions, that adequate technical and organisational security measures are in place, and that the provider does not use your data for any independent purpose.

6. Cookies and Tracking Technologies

88fb3 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and improve our services. A cookie is a small text file stored on your device by your web browser. We use the following categories of cookies:

Cookie Categories We Use

• Strictly necessary cookies: essential to the Platform's operation. These enable core functions such as user login sessions, game loading, and payment flows. These cookies cannot be disabled without preventing the Platform from functioning.
• Performance and analytics cookies: used to collect aggregated, anonymised data about how players use the Platform (pages viewed, time on page, error rates). This data helps us improve the player experience. We use industry-standard analytics tools for this purpose.
• Functionality cookies: used to remember your preferences such as your chosen language, currency display settings, and responsible gaming configurations so you do not need to re-enter them on each visit.
• Fraud prevention cookies: used to identify and flag unusual or suspicious account activity, such as multiple login attempts from different locations or automated bot behaviour.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For mobile app users, equivalent tracking controls are available in your device's application privacy settings. We do not use cookies to serve third-party advertising on the 88fb3 Platform.

7. Data Retention

88fb3 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are as follows: account registration data and KYC documentation are retained for a minimum of five years from the date of account closure, in accordance with applicable anti-money laundering regulations; transaction records (deposit and withdrawal history, betting records) are retained for a minimum of five years from the date of each transaction; marketing preference and communication records are retained until you withdraw your consent or for three years from your last interaction with a marketing communication, whichever is earlier; support correspondence is retained for three years from the date of the last communication.

Following the expiry of the applicable retention period, 88fb3 will securely delete or anonymise your personal data so that it can no longer be linked back to you as an individual. Where anonymisation is not technically feasible, we will restrict processing to only those activities required to maintain the anonymised archive. You may request early deletion of your personal data by contacting [email protected], subject to our overriding legal retention obligations.

8. Your Privacy Rights

You have the following rights in relation to the personal data that 88fb3 holds about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe and at no charge to you, except where requests are manifestly unfounded or excessive.

• Right of access: you may request a copy of the personal data we hold about you, together with information about how we process it.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations.
• Right to restrict processing: you may request that we limit how we use your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: where processing is based on your consent or on a contract, and is carried out by automated means, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object to marketing: you may opt out of receiving promotional communications from 88fb3 at any time by updating your communication preferences in your account settings or by contacting [email protected].

Please note that some of these rights are not absolute and may be subject to exceptions where we have overriding legal obligations or legitimate grounds to continue processing. We will always explain clearly if we are unable to fulfil a request and the reason why.

9. Data Security

88fb3 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security infrastructure includes 256-bit SSL/TLS encryption for all data transmitted between your device and our servers; encrypted storage of sensitive personal and financial data at rest; role-based access controls ensuring that only authorised personnel can access personal data, limited to what is necessary for their specific role; regular security assessments and penetration testing of our Platform infrastructure; and real-time transaction monitoring systems to detect and respond to suspicious activity.

While we take every reasonable precaution to protect your personal data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you promptly in accordance with our obligations. If you suspect that your account has been compromised, you should change your password immediately and contact [email protected] without delay.

10. Children's Privacy

The 88fb3 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Third-Party Links and Services

The 88fb3 Platform may contain links to third-party websites or integrate third-party services (such as payment gateways and game studios). This Privacy Policy applies only to the 88fb3 Platform itself. We are not responsible for the privacy practices of any third-party website or service provider. When you interact with a third-party service — for example, when you initiate a bKash or Nagad payment — you are subject to that provider's own privacy policy and terms of service. We encourage you to review the privacy policies of any third-party services you use in connection with your 88fb3 account.

12. Changes to This Privacy Policy

88fb3 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via the contact details held on their account. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the 88fb3 Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting [email protected].

13. Contact and Data Protection Enquiries

If you have any questions, concerns, or complaints about this Privacy Policy or about how 88fb3 handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond promptly. Our support team is available 24 hours a day, 7 days a week, including all Bangladesh public holidays.

Email: [email protected]